Gone are the days of ambulance drivers who do nothing but rush you to the hospital. Today, EMTs (Emergency Medical Technicians) and Paramedics are healthcare professionals who provide critical pre-hospital care to individuals in emergency situations. EMTs are trained to assess patients, administer basic life support measures, and transport them to medical facilities. Paramedics, on the other hand, have more advanced training and can perform a wider range of medical interventions, including administering medications, advanced life support techniques, and making critical decisions in high-stress situations. Both EMTs and Paramedics play vital roles in saving lives by stabilizing patients and providing essential medical care before they reach a hospital for further treatment.

There are actually three levels of EMS provider you'll meet on an ambulance in NY: EMT, AEMT, and Paramedic. The difference lies in the length of education/training and the scope of practice.

EMT: An EMT in NY has about 150-180 hours of classroom time, giving them a cursory overview of emergency medicine and basic first aid. They learn how to lift and move patients, treat basic injuries and medical conditions, administer CPR, use an AED, and determine appropriate transport destinations for their patients. EMTs can administer a limited number of medications in specific circumstances.

AEMT: Full EMT training, plus an additional 150-180 hours of training. AEMTs have a slightly more advanced skill set and education, enabling them to administer several more medications, start IVs, and perform several advanced procedures when compared to the EMT.

Paramedic: Paramedics are the highest level of prehospital provider in NY. They must first undergo EMT training, and then attend a 1-2 year intensive program consisting of thousands of hours of classroom time and internships. Most paramedic programs are college based and provide a more in depth education in emergency medicine. Paramedic students complete rotations in dozens of different hospital based clinical settings, as well as completing hundreds of hours of ambulance based internship under the supervision of an experienced paramedic preceptor. Paramedics have a much broader scope of practice than the EMT or AEMT, and are able to diagnose and treat a wide array of medical emergencies in the field.goes here

If you need an ambulance, please call 911 immediately rather than the ambulance base. We may not always be at the base because we are frequently out and about in the community or busy responding to other calls.

The Genesee County 911 center is staffed 24/7 with trained dispatchers, who will not only send you an ambulance as quickly as possible, but can also provide instructions to begin medical care prior to our arrival.

The following information is important to have when our team arrives:

1.) The patient’s name, age, current medications, medical history, allergies, any advanced directives/DNR/MOLST forms (bright pink) and the nature of emergency. This information or paperwork might be on the refrigerator in a “File of Life.”

2.) A recent hospital, urgent care, or doctor visit discharge paperwork can often have some or all of this information and can save time.

We recommend bringing only the bare minimum so that your possessions don’t get misplaced during your journey through the healthcare system. Typically, we recommend bringing only a weather appropriate change of clothes for the trip home, your insurance card(s), and your cell phone + charger. If you get admitted, you can have a family member or friend bring you additional items from home.

You should also bring the relevant accessories and information cards for any implanted or external medical devices that you rely on.

Yes, Le Roy Ambulance Service is a registered 501(c)3 not-for-profit organization. All donations are tax-deductible. Our Tax ID is 16-1138283.

No. Our primary staffing is a paid crew consisting of at least a Paramedic and an EMT. They are on duty 24/7/365 at the ambulance base and ready to respond. We do, however, still utilize volunteers as supplemental staffing. You'll sometimes see a volunteer riding as a third person with our on duty crew to gain experience and lend an extra hand, and in the event of a serious incident they may be able to help staff a second ambulance if needed.

Yes, our name was officially changed from LeRoy Volunteer Ambulance (LVA) to LeRoy Ambulance Service (LAS) to reflect the change from volunteer to career staffing.

Le Roy Ambulance Service makes every possible effort to operate on a lean, fiscally responsible budget. The vast majority of our funding comes from medical billing and insurance reimbursement. Through the years, the cost of doing business has increased substantially, but insurance reimbursement rates have not kept pace, which resulted in an ever-growing annual deficit for our organization.

We do now receive annual tax funding from the Town of Le Roy ($70,000) and Genesee County ($77,220), however the purpose of this funding was merely to offset our annual deficit and help us to increase the quality of our services while minimizing the impact to tax payers.

There are certainly legal options for us to become a tax district and eliminate our patient billing entirely, however this would require $500,000 or more in additional tax funding annually, therefore it benefits all stakeholders for us to continue our current medical billing practices.

We currently own two ambulances and one first response SUV (flycar).

A flycar is a specially equipped vehicle used by EMS providers to respond rapidly to emergency medical calls. Unlike traditional ambulances, a flycar does not have the ability to transport a patient, however it also requires only one crew member to staff and therefore allows a cost-effective method to supplement our staffing and response capabilities.

In addition to serving as a first response vehicle, our flycar is also an administrative tool to help our Chief and Deputy Chief to run the organization, so it is sometimes used to attend meetings, classes, or run errands.

Our current flycar is a 2010 Chevrolet Suburban that is in excellent condition despite its age.

All of our billing is contracted to MedEx Billing Inc., and we ask that you please contact them directly with any questions or to make a payment:

MedEx Billing Inc.

8020 E. Main Road

Le Roy, NY 14482

Phone: (800) 716-8015

https://www.medexbilling.com/

LAS operates with an average of 20-25 career staff members. Of these, 5-7 are usually full time employees, with the remainder serving as per-diem or part-time employees.

Yes, we are proud to host semi-regular EMT Classes. We make every effort to host a class every year, however this is not always possible due to the large volume of work and specialized training required to reach an EMT class.

Please check our upcoming events page for any upcoming classes, or contact us at chief@leroyems.org for more information.

Yes! If you are having a medical emergency, please call 9-1-1 immediately. Our ambulance crews are trained to treat all patients equally without regard for insurance status or ability to pay.

This check is intended to pay us for our services, but insurance law sometimes requires that it be sent directly to the patient. Please endorse the check and forward it to:

MedEx Billing Inc.

Attn: LeRoy Ambulance Billing

8020 E. Main Road

Le Roy, NY 14482

Our response mode depends on the situation. When responding to a call, we receive a reccomendation from the 911 dispatcher to respond either "emergent" or "non-emergent." When responding "non-emergent," we do not use our lights or sirens. The dispatcher makes this recommendation based on the nature of the medical problem and the caller's answers to specific questions. For example, we would generally respond emergent to a chest pain or trouble breathing call, but not to a sprained ankle or other minor injuries.

When transporting a patient to the hospital, we only use our lights and sirens for time sensitive serious conditions that we aren't able to fully stabilize in the field.

The reason that we try and avoid using our lights and siren when not absolutely necessary is that they have been shown to greatly increase the risk of an accident involving the ambulance. The safety of our crews, patients, and community members is always our number one priority

No. Emergency rooms triage patients based on severity. Patients with serious life threatening conditions will be seen first, and those with minor complaints may have to wait to be seen, regardless of how they arrived at the emergency room.

That being said, calling an ambulance is an excellent way to receive emergency medical care in a timely manner, because we respond to you with a trained paramedic and the ability to treat a large number of medical emergencies where we find you.

Please do not hesitate to call 911 if you are experiencing a medical emergency. We are staffed 24/7/365 and ready to respond if needed!

We work extremely closely with the Le Roy Fire Department and Village of Le Roy Police Department. We consider ourselves to be one big LeRoy first responder family, and we're always helping each other out both in public view and behind the scenes.

Often, the police will come out to EMS calls to help us lift/move patients and equipment, or to make sure that we're safe in potentially dangerous situations. We'll often call the Fire Department when we need many extra hands with lifting and moving, or with CPR and care of critical patients. In some circumstances, we can even have a firefighter drive the ambulance for us so that both ambulance crew members can attend to a critical patient.